Terms of service

Thank you for visiting Uproot Clean. The website located at uprootclean.com, together with its online store, customer accounts, subscription program, rewards and referral program, email and text message programs, help center, and associated services (collectively, the "Website"), is provided by Uproot Lint LLC, a Florida limited liability company doing business as Uproot Clean ("Uproot Clean," "we," "us," and "our").

How You Accept This Agreement

You manifest your intent and agree to be bound by this Terms of Use Agreement ("Agreement") when you do any of the following: (i) check the box or click the button at checkout indicating that you agree to this Agreement and place an order; (ii) create a customer account; (iii) submit your email address or mobile telephone number through a sign-up form, pop-up, or game on the Website that states that submitting your information means you agree to this Agreement; (iv) enroll in our subscription program or our rewards and referral program; or (v) opt in to our text message program, which is subject to our SMS Program Terms. You do not agree to this Agreement simply by browsing the Website.

Uproot Clean hereby incorporates its Privacy Policy, Shipping Policy, Refund Policy, and SMS Program Terms by reference as if fully restated herein. You should review the Privacy Policy to understand what personal information Uproot Clean collects when you use the Website, including through cookies, pixels, tags, and similar technologies, and how Uproot Clean uses and discloses that information.

NOTICE OF ARBITRATION AND CLASS ACTION WAIVER. THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE SECTION TITLED "DISPUTE RESOLUTION; AGREEMENT TO ARBITRATE." EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT AND CERTAIN INTELLECTUAL PROPERTY CLAIMS, AND UNLESS YOU OPT OUT AS DESCRIBED BELOW, YOU AND UPROOT CLEAN AGREE THAT ANY AND ALL DISPUTES BETWEEN YOU AND UPROOT CLEAN, INCLUDING DISPUTES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, YOUR PURCHASES, THE EMAIL AND TEXT MESSAGES WE SEND YOU, AND THE COLLECTION, USE, OR DISCLOSURE OF INFORMATION ABOUT YOU THROUGH COOKIES, PIXELS, TAGS, SESSION RECORDING, OR SIMILAR TECHNOLOGIES, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO BRING OR PARTICIPATE IN A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

Changes to This Agreement

Uproot Clean may change this Agreement from time to time. When we do, we will post the revised Agreement on the Website and update the "Last Updated" date above. A revised Agreement will apply to you only after you accept it in one of the ways described in the section titled "How You Accept This Agreement," such as by agreeing to it at your next checkout, account login, or subscription change. A revised Agreement will not apply retroactively, and changes to the section titled "Dispute Resolution; Agreement to Arbitrate" will not apply to any dispute of which Uproot Clean had actual notice before you accepted the revised Agreement. Until you accept a revised Agreement, the version you most recently accepted will continue to govern.

User Eligibility

The Website is intended for use by persons who are eighteen (18) years of age or older and is intended primarily for persons located in the United States, although Uproot Clean ships to certain other countries. By accepting this Agreement, you warrant that you are eighteen (18) years of age or older, that you have the capacity to agree to and uphold the terms of this Agreement, and that you are not prohibited from entering into this Agreement by the terms of any preexisting agreement. If you use the Website on behalf of a business entity, you warrant that you have actual authority to bind that business entity to this Agreement. If you place an order for shipment outside the United States, you are responsible for complying with the laws of the destination country and for any import duties, taxes, and fees assessed there.

Customer Accounts

You may create a customer account to manage your orders, subscriptions, and rewards. You agree to provide accurate and complete information, to keep it current, and to keep any login codes or credentials confidential. You are responsible for all activity that occurs under your account. Please notify us immediately at help@uprootclean.com if you believe your account has been accessed without your authorization.

Ordering and Payment

You understand and agree that the prices and product descriptions displayed on the Website are an invitation to deal, and that no contract will be formed between you and Uproot Clean until Uproot Clean accepts your order by shipping the ordered products. Uproot Clean may refuse or cancel any order, limit quantities per person, household, account, payment method, or address, and refuse orders that appear to be placed by dealers, resellers, or distributors. If we cancel an order after you have been charged, we will refund the amount charged.

Payment for all orders, including presale and backordered items, is due at the time you place your order. All prices are quoted and payable in United States Dollars. You agree to pay all applicable taxes and shipping charges shown at checkout. Uproot Clean is not responsible for any foreign transaction fees or other fees charged to you by your financial institution.

Uproot Clean works to display products, colors, and prices accurately, but errors occur. If a product is listed at an incorrect price or with incorrect information, Uproot Clean may correct the error and cancel any order placed at the incorrect price, even after the order has been submitted or confirmed. From time to time, Uproot Clean may test different prices, promotions, product bundles, or offers, and the price or offer you see may differ from the price or offer shown to another customer or at another time. Subject to Uproot Clean's right to correct errors described above, the price shown at checkout when you place your order is the price you will pay.

If you have a problem with a charge, please contact us at help@uprootclean.com before disputing the charge with your card issuer so that we can try to resolve it quickly. Nothing in this Agreement limits any right you have under applicable law to dispute a charge with your card issuer.

Shipping, Returns, and Refunds

Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund Policy, each of which is available on the Website and incorporated into this Agreement. As of the date of this Agreement, unused products in their original condition may be returned within sixty (60) days of delivery after you request and receive a return authorization from help@uprootclean.com, as further described in the Refund Policy. Title to and risk of loss for products pass to you when Uproot Clean delivers the products to the shipping carrier.

Subscriptions

Certain products may be purchased on a recurring subscription basis (each, a "Subscription"). Before you purchase a Subscription, the checkout page will show you the products, the delivery frequency, the price that will be charged for each delivery, and how to cancel, and you will be asked to affirmatively consent to these automatic renewal terms. BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE UPROOT CLEAN AND ITS PAYMENT PROCESSORS TO AUTOMATICALLY CHARGE THE PAYMENT METHOD YOU PROVIDE, ON THE RECURRING SCHEDULE YOU SELECT, FOR THE SUBSCRIPTION PRICE PLUS APPLICABLE TAXES AND SHIPPING, UNTIL YOU CANCEL.

You may cancel a Subscription at any time, without calling us, through the "Manage Subscription" link on the Website or in your customer account, or by emailing help@uprootclean.com. To avoid being charged for the next shipment, you must cancel before the next scheduled billing date shown in your account. Cancellation stops future charges and shipments, but it does not entitle you to a refund of a shipment that has already been billed, except as provided in our Refund Policy. You may also skip, pause, or change the frequency of a Subscription through your account.

Uproot Clean will send you a confirmation of your Subscription terms after you subscribe, will send you any reminders required by applicable law, and will notify you by email at least seven (7) days, and no more than thirty (30) days, before any change to the price of your Subscription, or any other material change to your Subscription terms, takes effect, and that notice will explain how to cancel. If you do not agree to a change, you may cancel your Subscription before the change takes effect. Uproot Clean may discontinue a Subscription product, in which case we will notify you and stop charging you for it.

Rewards and Referral Program

Uproot Clean may offer a rewards and referral program through the Website (the "Rewards Program"). Points, credits, and rewards have no cash value, are not transferable, may not be sold or combined with other accounts, and expire as stated in the Rewards Program terms posted on the Website. If you refer a friend, you represent that you know the person you are referring and that you have a reasonable basis to believe that he or she would like to hear from Uproot Clean. You may not refer yourself, create multiple accounts, or post referral links in a manner that violates the rules of any website or platform. Uproot Clean may modify, suspend, or end the Rewards Program, and may revoke points, credits, or rewards obtained through fraud, abuse, or a violation of this Agreement.

Promotions, Coupon Codes, Instant-Win Games, and Gifts

Coupon codes and promotional offers may not be stacked or used in combination with other codes or offers unless the offer states otherwise, have no cash value, are limited to one (1) per customer unless the offer states otherwise, and expire as stated in the offer. From time to time, the Website may present instant-win, "scratch," or similar games that reveal a discount or offer. Every participant receives an offer, no purchase is necessary to play, and the offer revealed is subject to the terms displayed with it. Free or "mystery" gifts are available while supplies last, are selected by Uproot Clean, and may not be exchanged, substituted, or redeemed for cash. Uproot Clean may cancel orders, codes, and rewards obtained through fraud, abuse, multiple accounts, or a violation of these terms.

Email and Text Messages

If you provide your email address to Uproot Clean, you agree that Uproot Clean may send you transactional emails about your orders, Subscriptions, and account, and, if you sign up for marketing emails, promotional emails. You may unsubscribe from marketing emails at any time by using the link in any marketing email. If you opt in to receive text messages from Uproot Clean, your participation is governed by our SMS Program Terms, which are incorporated into this Agreement. Your consent to receive marketing text messages is not a condition of any purchase.

Reviews, Photos, and Other Content You Submit

The Website allows you to submit product reviews, ratings, photos, videos, questions, comments, and other content ("User Content"). You represent that your User Content reflects your honest opinion and actual experience with the product, that you own or have permission to use everything in your User Content, and that your User Content does not violate the rights of any third party or any law. If you received a free product, discount, points, or any other incentive in connection with your review, you must disclose that fact in your review. Uproot Clean does not condition any incentive on the review being positive.

By submitting User Content, you grant Uproot Clean and its service providers a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, display, publish, distribute, modify, and create derivative works from your User Content, in any media, including in advertising for Uproot Clean, together with the name or username you submitted with it. Uproot Clean may, but is not required to, monitor User Content, and may remove User Content that violates this Agreement or the policies of our review providers, or that contains profanity, personal information, or content unrelated to the product. Uproot Clean does not remove or suppress reviews because they are negative.

If you send Uproot Clean ideas, suggestions, or other feedback, Uproot Clean may use them without restriction and without compensating you.

Affiliates, Ambassadors, and Influencers

If you participate in an Uproot Clean affiliate, ambassador, or influencer program, your participation is governed by the separate terms of that program. You must clearly and conspicuously disclose your relationship with Uproot Clean whenever you promote Uproot Clean products, as required by the Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising, and you may not make claims about Uproot Clean products that Uproot Clean has not approved.

Intellectual Property Rights

The Website and its content, including its text, graphics, photographs, videos, logos, and product designs, are owned or licensed by Uproot Clean and are protected by copyright, trademark, patent, and other laws. UPROOT, UPROOT CLEAN, and the associated logos are trademarks of Uproot Clean, and certain Uproot Clean products are protected by the patents identified at uprootclean.com/pages/uproot-clean-patents. Any use of the Website, its trademarks, or its content without the prior written approval of Uproot Clean is prohibited. The selection, arrangement, and layout of the Website are the sole and exclusive property of Uproot Clean, and any unauthorized copying, public display, distribution, or derivation, whether in whole or in part, is expressly prohibited.

Acceptable Use Policy

When you use the Website, you agree to use it only for its customary and intended purposes and as permitted by this Agreement and applicable law. You agree that you are responsible for any breach of your obligations under this Agreement and for any losses suffered by Uproot Clean as a result of that breach. You are expressly prohibited from using the Website to violate any law, statute, ordinance, regulation, or treaty, or to violate the rights of a third party, including intellectual property rights, privacy rights, and rights of publicity. You are also expressly prohibited from:

  • Accessing or attempting to access the Website through automated means, including bots, scrapers, and crawlers, other than search engines that comply with Uproot Clean's robots.txt file;

  • Circumventing the technological protection measures of the Website;

  • Scraping, reproducing, republishing, selling, reselling, duplicating, or trading the Website or its content;

  • Disrupting or otherwise interfering with the Website or its associated servers or networks, or transmitting viruses or other harmful code;

  • Placing fraudulent orders, using another person's payment method without authorization, or creating multiple accounts to obtain promotions, rewards, or referral credits;

  • Posting or transmitting content intended to collect personal information from users of the Website or third parties;

  • Transmitting content to the Website that is false, misleading, defamatory, obscene, hateful, or otherwise objectionable;

  • Reverse engineering, decompiling, or disassembling the Website or its content; and

  • Encouraging or assisting any other party to do anything in violation of this Agreement.

Uproot Clean reserves the right to modify, suspend, or terminate the Website or any of its content or features at any time and without prior notice, and to refuse service or access to the Website to any person or business entity at any time.

Third-Party Services

The Website is hosted by Shopify Inc., and certain features are provided by third parties, including payment processors, Shop Pay, subscription management providers, review platforms, and our help center provider. Orders placed using Buy with Prime are also subject to Amazon's terms and policies, and Amazon may process those orders and handle related delivery and customer service. Your use of third-party services may be subject to the terms and privacy policies of those third parties. The Website may also contain links to third-party websites that Uproot Clean does not own or control, and Uproot Clean is not responsible for those websites or their content.

Product Use

You agree to use Uproot Clean products only as directed in the product instructions, labeling, and descriptions. Some products are not intended for use on certain fabrics or surfaces, and you should test products in an inconspicuous area before use. Grooming products should be used with care and in accordance with their instructions, and Uproot Clean products and Website content are not veterinary advice. Consult a veterinarian with any questions about your pet's health, skin, or coat. Keep products away from children and pets when not in use.

Disclaimer of Warranties

YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND NON-INFRINGEMENT. UPROOT CLEAN DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

EXCEPT FOR THE RETURN RIGHTS DESCRIBED IN OUR REFUND POLICY, AND TO THE FULLEST EXTENT PERMITTED BY LAW, PRODUCTS PURCHASED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS-IS" BASIS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IF A WRITTEN LIMITED WARRANTY ACCOMPANIES A SPECIFIC PRODUCT, THAT WARRANTY APPLIES TO THE PRODUCT, AND ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THAT WRITTEN WARRANTY TO THE EXTENT PERMITTED BY LAW.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UPROOT CLEAN AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY, WHETHER IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE WEBSITE, OR ANY PRODUCT, WHETHER FORESEEABLE OR UNFORESEEABLE. TO THE FULLEST EXTENT PERMITTED BY LAW, UPROOT CLEAN'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE WEBSITE, OR ANY PRODUCT WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO UPROOT CLEAN IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY UPROOT CLEAN'S NEGLIGENCE OR FOR FRAUD.

Indemnification

You agree to indemnify, defend, and hold harmless Uproot Clean and its members, managers, officers, employees, affiliates, and agents from any and all losses, including reasonable attorneys' fees, arising out of or related to (i) your violation of any term of this Agreement; (ii) your User Content; (iii) your violation of the rights of a third party, including intellectual property rights; or (iv) your violation of any law. Uproot Clean reserves the right to control its defense of any claim subject to indemnification, including its choice of counsel and whether to litigate or settle the claim.

Dispute Resolution; Agreement to Arbitrate

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Informal Dispute Resolution

Before initiating any arbitration or court proceeding, you and Uproot Clean each agree to first try to resolve any dispute informally. The party asserting a claim must send the other party a written notice of dispute ("Notice of Dispute"). A Notice of Dispute sent to Uproot Clean must be emailed to help@uprootclean.com with the subject line "Notice of Dispute" and a copy mailed to Uproot Lint LLC, Attn: Legal, 8400 NW 33rd Street, Suite 310 #309, Doral, Florida 33122. A Notice of Dispute sent to you will be sent to the email or mailing address associated with your order, account, or communications with Uproot Clean.

A Notice of Dispute must include (i) the claimant's name, mailing address, and the email address and telephone number associated with the claimant's orders, account, or communications; (ii) the order number, if any; (iii) a description of the specific facts and nature of the claim; (iv) the specific relief sought, including the amount of any monetary relief and how it was calculated; and (v) the personal signature of the claimant, even if the claimant is represented by an attorney. A Notice of Dispute must be individualized and may concern only one claimant.

For sixty (60) days after a complete Notice of Dispute is received (the "Informal Resolution Period"), the parties will attempt in good faith to resolve the dispute, which may include an individualized telephone or video conference that the claimant must personally attend, with counsel if represented. Neither party may initiate an arbitration or court proceeding until the Informal Resolution Period has ended, and any arbitration demand filed before then is premature and will be dismissed. Any applicable statute of limitations and any filing fee deadline will be tolled while the parties engage in this informal process. A court of competent jurisdiction may enforce this informal dispute resolution requirement and may enjoin the filing or prosecution of any arbitration that does not comply with it.

Agreement to Arbitrate

Except as provided in the section titled "Exceptions to Arbitration," you and Uproot Clean agree that any dispute, claim, or controversy between you and Uproot Clean, whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation, or any other legal or equitable theory, arising out of or relating in any way to this Agreement, the Website, your purchase or use of any Uproot Clean product, any Subscription or the Rewards Program, any email or text message, call, or other communication between you and Uproot Clean, or the collection, recording, use, or disclosure of information about you, including through cookies, pixels, tags, software development kits, session recording or replay, chat, or similar technologies (each, a "Dispute"), will be resolved by final and binding individual arbitration. This agreement to arbitrate includes, without limitation, Disputes arising under the Federal Wiretap Act, the California Invasion of Privacy Act, other state wiretapping, eavesdropping, pen register, and trap and trace statutes, the Video Privacy Protection Act, the Telephone Consumer Protection Act, state telemarketing and text message laws, and state consumer protection and privacy laws.

The arbitrator, and not any court, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or any part of it is void or voidable, except that a court of competent jurisdiction will decide (i) whether the parties complied with the informal dispute resolution requirements above; (ii) any dispute regarding the section titled "Class Action and Jury Trial Waiver"; and (iii) any dispute regarding the section titled "Mass Arbitration."

Exceptions to Arbitration

Either party may bring an individual action in a small claims court of competent jurisdiction for a Dispute within the jurisdiction of that court, so long as the action remains in that court and is brought on an individual basis. Either party may also bring an action in court to protect or enforce its trademarks, copyrights, patents, trade secrets, or other intellectual property rights, or to seek temporary or preliminary injunctive relief to prevent irreparable harm pending arbitration.

Arbitration Provider and Rules

The arbitration will be administered by New Era ADR, Inc. ("New Era ADR") through its online platform (https://www.neweraadr.com) as a Virtual Expedited Arbitration under the New Era ADR Rules and Procedures in effect when the arbitration is filed (the "Rules"), except as modified by this Agreement. The Rules are available on New Era ADR's website. The arbitration will be conducted by a single neutral arbitrator selected in accordance with the Rules, in the English language, and by video conference or on written submissions, unless the arbitrator determines that an in-person hearing is necessary, in which case the hearing will take place in the county where you reside or another location the parties agree on. If New Era ADR is unavailable or unwilling to administer the arbitration, the parties will select another arbitration provider by mutual agreement, and if they cannot agree within thirty (30) days, a court of competent jurisdiction will appoint an arbitrator under 9 U.S.C. § 5.

The arbitrator may award any individual relief that would be available in court, including statutory damages, attorneys' fees, and costs where authorized by law, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The arbitrator will issue a written decision stating the essential findings and conclusions on which the award is based. Judgment on the award may be entered in any court of competent jurisdiction.

Arbitration Fees

If you initiate arbitration, you will pay only the portion of the initial filing fee that does not exceed the filing fee you would pay to file a lawsuit in the state or federal court where you reside, and Uproot Clean will pay all other filing, administrative, and arbitrator fees that the Rules or applicable law require a business to pay, in accordance with the Rules and applicable law. If the arbitrator finds that a claim or the relief sought was frivolous or brought for an improper purpose, as measured by the standards of Federal Rule of Civil Procedure 11(b), the payment of fees will be governed by the Rules and the arbitrator may award fees and costs as permitted by law. Each party will otherwise bear its own attorneys' fees and costs, except where applicable law or this Agreement provides otherwise.

Mass Arbitration

If twenty-five (25) or more similar demands for arbitration are filed by or with the assistance of the same or coordinated counsel or organizations, New Era ADR may administer them in batches under its Rules, with a single set of filing and administrative fees for each batch. Each claim will be decided individually on its own merits, no claim will be stayed because of another claim, and nothing in this section limits any claimant's rights under the Rules. A court of competent jurisdiction may enforce this section.

Class Action and Jury Trial Waiver

YOU AND UPROOT CLEAN AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. UNLESS BOTH YOU AND UPROOT CLEAN AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, EXCEPT AS PROVIDED IN THE SECTION TITLED "MASS ARBITRATION," AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND UPROOT CLEAN WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT.

If a court decides, after all appeals are exhausted, that applicable law precludes enforcement of any part of this section as to a particular claim or request for relief, such as a request for public injunctive relief, then that claim or request for relief will be severed from the arbitration and may be brought in court, and all other claims will be arbitrated. Any severed claim or request for relief will be stayed until the individual arbitration has concluded.

Your Right to Opt Out

You may opt out of this agreement to arbitrate by sending written notice to help@uprootclean.com with the subject line "Arbitration Opt-Out," or by mail to Uproot Lint LLC, Attn: Arbitration Opt-Out, 8400 NW 33rd Street, Suite 310 #309, Doral, Florida 33122, within thirty (30) days after you first accept this Agreement. Your notice must include your name, mailing address, the email address and telephone number associated with your orders, account, or communications, and a clear statement that you wish to opt out of the agreement to arbitrate. An opt-out notice must be submitted individually and personally by you, and not by an attorney or agent on behalf of a group. If you opt out, Disputes between you and Uproot Clean will be resolved in court as provided in the section titled "Choice of Law and Venue," and all other provisions of this Agreement will continue to apply. Opting out will not affect any other arbitration agreement between you and Uproot Clean.

Federal Arbitration Act and Survival

This agreement to arbitrate evidences a transaction in interstate commerce, and the Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs its interpretation and enforcement. This agreement to arbitrate will survive the termination of this Agreement, the closure of your account, the cancellation of any Subscription, and your opt-out from any email or text message program. If any portion of the section titled "Dispute Resolution; Agreement to Arbitrate," other than the section titled "Class Action and Jury Trial Waiver," is found unenforceable, the remainder of that section will remain in effect.

Choice of Law and Venue

This Agreement, and any Dispute, will be governed by the laws of the State of Florida, without regard to its conflict of laws rules, and, as to the agreement to arbitrate, by the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any Dispute that is not subject to arbitration, you and Uproot Clean agree to submit to the exclusive jurisdiction of, and venue in, the state and federal courts located in Miami-Dade County, Florida, except that you may bring an individual action in a small claims court where you reside.

Term and Termination

This Agreement will begin when you first accept it and will continue until terminated. You may terminate this Agreement by closing your account, cancelling any Subscription, and ceasing all use of the Website. Uproot Clean may suspend or terminate your access to the Website, your account, or the Rewards Program at any time, with or without notice, if Uproot Clean believes that you have violated this Agreement. Termination will not affect any rights or obligations that accrued before termination.

Electronic Communications and Notices

You consent to receive agreements, notices, disclosures, and other communications from Uproot Clean electronically, including by email and by posting on the Website, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Except as otherwise provided in this Agreement, notices to Uproot Clean should be sent to help@uprootclean.com or by mail to Uproot Lint LLC, 8400 NW 33rd Street, Suite 310 #309, Doral, Florida 33122.

Notice to California Residents

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs (Consumer Information Center) may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

Force Majeure

Uproot Clean will not be responsible for any delay or failure in performance arising out of any cause beyond Uproot Clean's reasonable control, such as acts of God, war, riots, fire, terrorist attacks, pandemics, power or internet outages, labor disputes, carrier delays, supply shortages, severe weather, or other accidents.

Survivability

The provisions of this Agreement that by their nature should survive termination will survive the termination of this Agreement, your account, or the Website, including the sections titled "Reviews, Photos, and Other Content You Submit," "Intellectual Property Rights," "Disclaimer of Warranties," "Limitation of Liability," "Indemnification," "Dispute Resolution; Agreement to Arbitrate," and "Choice of Law and Venue."

Interpretation and Severability

This Agreement will be deemed to have been drafted by both parties, and its terms will not be interpreted against its drafter. Headings are for convenience only. The word "including" means "including, without limitation." Except as provided in the section titled "Dispute Resolution; Agreement to Arbitrate," if any provision of this Agreement is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

Assignment

You may not assign your rights and duties under this Agreement without Uproot Clean's prior written consent. Uproot Clean may assign its rights and duties under this Agreement, including in connection with a merger, acquisition, or sale of all or part of its business or the Website.

Waiver and Integration

No term of this Agreement or breach of this Agreement will be deemed waived unless the waiver is in writing and signed by the party to be charged. This Agreement, together with the policies and terms incorporated into it, is the entire agreement between you and Uproot Clean regarding its subject matter and supersedes all prior agreements, representations, and versions of Uproot Clean's terms of service between you and Uproot Clean, except that any separate written agreement to arbitrate between you and Uproot Clean will remain in effect.

Contact Us

If you have any questions about this Agreement, please contact us at:

Uproot Lint LLC d/b/a Uproot Clean
8400 NW 33rd Street, Suite 310 #309
Doral, Florida 33122
help@uprootclean.com